Effective Date: 28/01/25

At SafeStreamz, we prioritize customer satisfaction and are committed to providing a seamless streaming experience. Please review our refund policy carefully:

1. Eligibility for Refunds

Refunds are considered in the following cases:

• Technical Issues: If our service is not accessible due to verified technical errors on our end and we are unable to resolve the issue within a reasonable timeframe.
• Unauthorized Charges: If you were charged without your consent, and it is verified by our support team.

2. Refund Conditions

• Refund requests must be submitted within 7 days of the initial purchase.
• Refunds are only applicable to purchases made directly through our website.
• Subscription plans shorter than [e.g., 1 month] are non-refundable.

3. Non-Refundable Situations

We do not provide refunds in the following cases:

• Dissatisfaction with content availability or channel lineup.
• User errors, such as incorrect device setup or failure to follow provided instructions.
• Violations of our Terms of Service.

4. How to Request a Refund

To request a refund, please contact our support team at [Insert Email Address] with the following details:

• Your account details (e.g., username, email).
• Proof of purchase (e.g., receipt or transaction ID).
• A detailed description of the issue.

We aim to process refund requests within [e.g., 7 business days] after receiving all necessary information.

5. Changes to This Policy

SafeStreamz reserves the right to update this refund policy at any time. Any changes will be reflected on this page with an updated effective date.